Privacy Policy

At VERGEANALYSIS Agency ("we," "us," or "our"), we are committed to protecting your personal data and respecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or engage with our services.

This Privacy Policy is designed to comply with the Personal Data Protection Act 2012 (PDPA) of Singapore and other applicable data protection laws. By accessing our website or using our services, you consent to the practices described in this policy.

1. Information We Collect

We may collect the following types of personal data:

• Contact Information: Name, email address, phone number, company name, and job title.
• Communication Data: Information you provide when contacting us or responding to our communications.
• Technical Data: IP address, browser type and version, time zone setting, browser plug-in types and versions, operating system and platform, and other technology on the devices you use to access our website.
• Usage Data: Information about how you use our website and services.
• Marketing Preferences: Your preferences in receiving marketing communications from us.

2. How We Collect Your Information

We collect personal data through:

• Direct interactions when you fill out forms on our website, correspond with us by email, phone, or otherwise.
• Automated technologies or interactions as you navigate our website, which may automatically collect Technical Data and Usage Data.
• Third parties or publicly available sources, including analytics providers, advertising networks, and search information providers.

3. How We Use Your Information

We use your personal data for the following purposes:

• To provide and maintain our services
• To notify you about changes to our services
• To allow you to participate in interactive features when you choose to do so
• To provide customer support
• To gather analysis or valuable information to improve our services
• To monitor the usage of our services
• To detect, prevent, and address technical issues
• To provide you with news, special offers, and general information about other services and events which we offer

4. Legal Basis for Processing

We process your personal data based on the following legal grounds:

• Your consent
• Performance of a contract with you
• Compliance with a legal obligation
• Protection of your vital interests or those of another person
• Our legitimate interests (provided they do not override your rights)

5. Data Retention

We will retain your personal data only for as long as is necessary for the purposes set out in this Privacy Policy. We will retain and use your information to the extent necessary to comply with our legal obligations, resolve disputes, and enforce our policies.

6. Disclosure of Your Information

We may disclose your personal data to:

• Our service providers and business partners who provide data processing services to us
• Professional advisers including lawyers, bankers, auditors, and insurers
• Regulatory authorities, law enforcement agencies, and other third parties where required by law

7. International Transfers

Your information may be transferred to and processed in countries outside of Singapore where our service providers operate. When we transfer your personal data outside of Singapore, we ensure a similar degree of protection is afforded to it by implementing appropriate safeguards.

8. Data Security

We have implemented appropriate security measures to prevent your personal data from being accidentally lost, used, or accessed in an unauthorized way, altered, or disclosed. We also have procedures to deal with any suspected personal data breach and will notify you and any applicable regulator of a breach where we are legally required to do so.

9. Your Data Protection Rights

Under the PDPA and other applicable laws, you have the right to:

• Access your personal data
• Correct inaccuracies in your personal data
• Withdraw your consent for us to use your personal data
• Request the deletion of your personal data
• Object to the processing of your personal data
• Request the transfer of your personal data
• Lodge a complaint with a data protection authority

To exercise any of these rights, please contact us using the details provided at the end of this policy.

10. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to track the activity on our website and hold certain information. Cookies are files with small amount of data which may include an anonymous unique identifier.

For detailed information about the cookies we use and the purposes for which we use them, see our Cookie Policy.

11. Children's Privacy

Our services are not intended for children under the age of 18. We do not knowingly collect personal data from children under 18. If you are a parent or guardian and you believe your child has provided us with personal data, please contact us so that we can take necessary actions.

12. Links to Other Websites

Our website may contain links to other websites that are not operated by us. If you click on a third-party link, you will be directed to that third party's site. We strongly advise you to review the Privacy Policy of every site you visit. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.

13. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date at the top of this Privacy Policy. You are advised to review this Privacy Policy periodically for any changes.

14. Contact Us

If you have any questions about this Privacy Policy, please contact our Data Protection Officer:

Email: privacy@vergeanalysis.com
Address: 21 WOODLANDS CLOSE, #04-30, PRIMZ BIZHUB, SINGAPORE 737854
Phone: +65 9130 5555